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Data Collection & Management

Assessment & Analysis

Strategic Planning & Design

Capacity Building & Institutional Strengthening

Policy & Legal Program Support

Technical Program Support

Information Sharing, Cooperation, & Coordination

Performance Monitoring & Evaluation

Commodity Procurement

Volunteer Programs

Performance Monitoring & Evaluation - Illustrative Capabilities of the ME&A Team

Infrastructure in many developing countries is either seriously deficient, degraded, or completely lacking. Shaw Environmental & Infrastructure has extensive experience working with countries to help them develop effective water and wastewater infrastructure. They realize that to make such systems work, requires more than simply surveying, laying pipe, and turning over operations. Their recent work in Ghana is a good example of how they assessed the situation and developed a system that was appropriate for the situation. After an initial review, Shaw staff understood that they would need to start at the level of policy and regulatory development if the system they were designing was to work and obtain the fees needed to continue operations. Shaw worked with staff from the appropriate ministries and developed a package of policies and regulations that would ensure the continued operation of the systems they were designing and building. They also identified the need to institute an extensive public awareness campaign to alert people to the significant changes that were coming in their water infrastructure and help them understand how to benefit most from them. Shaw staff also worked with local organizations to make certain that people being affected by line installation were aware of their options. They configured contracts so that the poor and other populations at risk were considered in the planning and implementation of the project, which ultimately had a positive impact on health issues. Shaw makes use of the most up-to-date engineering techniques when designing and installing the systems, including GIS to manage route and installation information, state-of-the-art soil sampling and testing, and piping systems allowing for ease of installation. Shaw contracted with a number of local specialist firms including civil engineers and geotechnical specialists, and concrete companies in completing the project. One of the major capabilities Shaw introduced to these organizations was performance monitoring and evaluation. Since the organizations were paid on the basis of work completed, they quickly learn how to monitor and document their activities and correct defects. Local firms were able to benefit from extended contact with Shaw's staff and gained significant experience in water and wastewater system installation. Procurement of equipment and supplies was an essential part of the project, which Shaw obtained from the US and other countries.